Terms of Service

By accessing and using the Novara Gems website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or placing an order.

Products & Orders

We strive to display our jewelry products as accurately as possible. However, slight variations in color, size, or appearance may occur due to screen settings and photography lighting.

We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraudulent activity.

Pricing & Payments

All prices listed on our website are subject to change without notice. Payments must be completed before order processing and shipment.

We accept approved payment methods available at checkout, including bank transfer, JazzCash, and Easypaisa where applicable.

Shipping

Delivery times are estimated and may vary depending on location and courier services. Novara Gems is not responsible for delays caused by shipping providers or unforeseen circumstances.

Returns & Refunds

Please review our Refund Policy for detailed information regarding returns, exchanges, and refunds.

Intellectual Property

All content on this website, including images, logos, graphics, product designs, and text, is the property of Novara Gems and may not be copied, reproduced, or used without permission.

Limitation of Liability

Novara Gems shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

Contact Us

If you have any questions regarding these Terms of Service, please contact us through our website or WhatsApp support.